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25 Ways to Lose Business

Your business is important to us and your referral is even more so as it should be with any business.  What are the top 25 ways to lose business?   The easiest way is to not tell your customer the truth.  

 

1. DON’T TELL THE TRUTH

 

2. DON’T BE ON TIME

3. DON’T TELL THE CLIENT “THANK YOU FOR YOUR BUSINESS”

4. DON’T TELL THEM YOUR #1 GOAL IS THEIR BUSINESS

5. DON’T BE POSITIVE

6. DO NOT ACCEPT RESPONSIBILITY

7. TELL THE CLIENT YOU KNOW WHEN YOU DON’T

8. DON’T LIVE UP TO YOUR PROMISES

9. DON’T RETURN CALLS OR EMAILS IN A TIMELY FASHION

10. DROP BY AND ASK THEM TO STOP WHAT THEY ARE DOING.

11. DON’T CHECK ON THEM AFTER THE SALE

12. TELL GOSSIP OR NEGATIVE STUFF ABOUT THEIR COMPETITOR

13. TELL THE CLIENT CHEAPER IS BETTER

14. FAIL TO SHOW VALUE

15. TAKE THEIR ORDER IF YOU KNOW IT WON’T WORK

16. NOT BE ABLE TO ANSWER WHY THEY SHOULD CONSIDER YOUR PRODUCT

17. NEVER ADMIT YOU ARE WRONG

18. AVOID FIXING THE PROBLEM NOW

19. SOUND UNFRIENDLY, UNHAPPY, OR UNINTERESTED AT ANY TIME

20. WASTE THE CLIENT’S TIME

21. DON’T PLAN, PREPARE AND PRACTICE YOUR PRESENTATION.

22. SAY “I” AND “WE” INSTEAD OF “YOU”

23. DON’T LISTEN

24. DON’T HAVE BENEFITS FOR LINED OUT FOR THE CLIENT

25. DON’T TELL THE TRUTH AT ALL TIMES.

At Complete Marketing Resources, we LOVE Referrals.  Our clients are the most important asset we have.  Refer CMR inc and receive 500 Business Cards - Full Color - UV Gloss - Two Sided Print - Delivered to your office as a token of our appreciation. 

 

 


Complete Marketing Resources, Inc. (CMR, Inc.) specializes in online marketing, consulting, award-winning and functional website design, search engine optimization (SEO), and proprietary content management programming while providing measurable savings and results.  

Expect great customer service, fair pricing, and a unique viewpoint.  We look at each project with the goals set to achieve results, stay on budget, deliver on time, and most importantly streamline your expenses. Each job is exciting and unique so we work hard to deliver results and the result is a growing business with great customer referrals and testimonials.  Read Testimonials  

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